Background
Dromad Hire is an independently Irish-owned equipment hire company with over 30 years in business. Managing Director Seamus Byrne and the team understand the value and importance of providing their customers with equipment that is safe, capable and maintained to the highest standards. Dromad Hire Group operates a number of services and divisions within the rental industry throughout the UK & Ireland.
Problem
“Loss of money from errors and missing stock [in our previous software] led to real scepticism on my part about what computer systems could deliver…” Seamus said.
Solution
He then added,“…Syrinx, however, has restored my faith. We only needed three days training before we were totally up to speed and any teething problems were addressed immediately.”
Result
Like the other users of Syrinx, Dromad Hire also benefit from the ongoing investment that Point of Rental continues to make in its groundbreaking hire management system as Seamus testifies: “We asked for a web login to allow customers to see their account and [Point of Rental] made it happen. Syrinx also works hand in hand with our website and pulls live information from it which is almost unique in our industry.”
The decision to implement Syrinx has had clear business benefits for Dromad Hire, freeing the team from the burden of endless unnecessary admin and allowing them to do what they do best.
This clearly didn’t go unnoticed by the judges of the Executive Hire Awards who announced Dromad Hire as winner of the Large Hire ‘Supercentre’ category, with the highest score of any company in the four years since the awards were launched. The company has consistently found themselves in the running for EHA Awards since.