Dubai-based Manlift Middle East LLC is part of a major European rentals company specialising in the rental and sale of Powered Access Machines (MEWPS) and Temporary Power Generators. They have been using Syrinx since June 2009 and provide premium brands of Scissor Lifts, Boom Lifts and Articulated Work Platforms from the world’s leading manufacturers. The business specialises in powered access machines (Cherry Pickers) from 6m – 50m, and temporary power solutions from 30kVA to multi megawatt power projects. They were awarded the prestigious project to power the Dubai Metro’s Tunnel Boring Machine and they have a number of existing power projects in the pipeline.
Ameer Ali, IT Co-ordinator at Manlift, says they made the move to Syrinx in order to change from a manual work process to a hire management system for the continued growth and efficient management of the business. “It has fully integrated hire management, good support and is a user friendly system. Our staff adapted quickly to the new system, and the implementation process was very smooth. There was only one month between initialisation and going live.” he comments.
Ameer’s overall opinion of Syrinx is very positive. He explains, “We value its ease of use. The package has ready-made solutions for most problems, so only report customisation is required. With integration of all functions already established, it reduces time spent on human resources and provides easy, enterprise-wide information sharing. We were very impressed how it automatically adapts to new technology, and the centralised data management it provides is key.”
Ameer considers many of the rich features of Syrinx to be invaluable. He says “Syrinx integrates with Sage and Microsoft Business Solutions and, as it’s a Windows based System it’s easy to use. I can navigate through clearly defined menus and control stock levels easily and efficiently, service scheduling and test-date management.”
However, in Ameer’s opinion, the biggest benefit that Manlift have gained from introducing the new system is that “it’s a fully automated hire solution with great support”.