Point of Rental Software Optimizes Service Calls

Challenge:

Skid-o-Kan portable restroom service in south Texas had outgrown its route-mapping method. With an average of 2000 units on rent, the task of dispatching service for twenty daily routes, some with 300 stops, was too cumbersome to route manually. Locations without physical addresses had to be marked on key map books with detailed instructions. The company needed a more efficient way to route and dispatch calls as well as record and report them for billing.

Solution:

Skid-o-Kan implemented Point-of-Rental Software with integrated GPS service and mapping software. Locations that don’t have physical addresses are now marked by GPS and automatically mapped. Point-of-Rental uploads turn-by-turn directions directly to a pumper’s phone or in-cab unit, eliminating the need for paperwork. Service call frequencies are set up in the software and routed by truck, route, or stops. With GPS integration, the software automatically updates the truck location so the dispatcher can view progress. Using a mobile phone or tablet device, the pumper is able to mark each serviced unit with a date/time stamp and GPS location, providing accurate information for monthly or 28-day billing cycles.

Result:

After implementing Point-of-Rental, service call routes are optimized for efficiency. In addition, utilizing the integrated mobile services now provides accurate billing information that shows the exact date and time of service. “We’re definitely more efficient now,” said Will Puryear, Office Manager at Skid-o-Kan. “With a business like ours, every mile counts, and the less miles we need to drive, the more money we make.”


"With a business like ours, every mile counts, and the less miles we need to drive, the more money we make."

Will Puryear

Skid-O-Kan


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