“The resulting loss of money from errors and missing stock actually led to real scepticism on my part about what computer systems could deliver. However, Syrinx has restored my faith. We only needed three days training before we were totally up to speed and any teething problems were addressed immediately.”
Like the other users of Syrinx, Dromad Hire also benefit from the ongoing investment that Higher Concept Software continues to make in its groundbreaking hire management system as Seamus will testify: “There are already a range of additional modules for the system but if you request a function the team will do what they can to develop it for free before giving it to all customers as part of their annual updates. We asked for a web login to allow customers to see their account and Higher Concept made it happen. Syrinx also works hand in hand with our website and pulls live information from it which is almost unique in our industry.”
The decision to implement Syrinx has had clear business benefits for Dromad Hire, freeing the team from the burden of endless unnecessary admin and allowing them to do what they do best. This clearly didn’t go unnoticed by the judges of the Executive Hire Awards who announced Dromad Hire as winner of the Large Hire ‘Supercentre’ category, with the highest score of any company in the four years since the awards were launched. Dromad Hire are also shortlisted for two more industry awards.